Skip to content

Users

Audience: District Admins managing who has access to TKG Analytics.

This is the starting point for the people in your district's account: who they are, how they get access, and how to change them. If you are not sure which page you need, start here.

Two kinds of identity: User vs Teacher

It helps to keep two separate ideas straight:

  • A User is a login. Every login holds one district role - District Admin, District User, School User, or Teacher User.
  • A Teacher is an instructional identity in your teacher roster. Scores, enrollments, and reports are attributed to the Teacher; by itself it is not a login.

The two meet in the Teacher User - a login tied to a teacher's Teacher record, so that teacher can sign in and see their own students. A teacher who never signs in still has a Teacher record (so their scores are attributed) but no Teacher User. In short: the Teacher is the record, and the Teacher User is the login attached to it.

Users are invited or imported and edited in the app; the Teacher record itself comes from your SIS.

The roles

Every person in your district holds one district-scoped role. An Account is your District, so these are all district roles.

Role Scope
District Admin District-wide access, plus user and data management. Added in the app (invitation or onboarding), never by CSV; 1 to 5 active per district.
District User District-wide access, without admin controls.
School User Scoped to their assigned school or schools.
Teacher User Scoped to their own Teacher, plus any additional teachers granted to them.

Two District Admins also carry a protected designation:

  • The SPOC (single point of contact) is your district's primary contact.
  • The Superintendent is your district's named superintendent contact.

Both are always active District Admins. The point of contact or superintendent can reassign either role self-serve from the district dashboard, using the Update button next to each. See District Admin Users.

Two other roles - Admin and Platform Admin - belong to the TKG Analytics team and span multiple districts. They are not district roles and are not managed from your account.

How a user gets access: invited or imported

Some roles can be added either way. How a user arrived decides what you can edit in the app versus what changes only by re-importing your SIS files.

Role How they're added
District Admin Invited or onboarded in the app - never by CSV.
District User, School User Either invited in the app or imported from your SIS roster.
Teacher User Imported from your SIS only.

See Editing Users for what that means when you change them.

The Users guide

Page When you need it
Inviting Users Send someone an invitation to sign in.
District & School Users Add or scope district and school staff, by invite or CSV.
Teacher Users Manage teacher accounts, which come from your SIS.
District Admin Users Add, promote, deactivate, or hand off district leadership.
Custom User Settings Give a user access to more than one school or teacher.
Editing Users Change a user's scope or status, and see what is editable in-app versus from the SIS.

Need Help?